Privacy Policy
Last Updated: March 2025
1. Introduction
Welcome to Synoppy! Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with global privacy laws.
2. Who We Are & Contact
Synoppy is owned and operated by Synoppy Inc., registered in India. For privacy inquiries, contact us at support@synoppy.com.
3. What Information We Collect
Synoppy only collects and retains user-generated summaries, which are used solely for AI model auto-training. No personally identifiable information is stored. We collect: - Summaries Created by Users: Stored temporarily to improve AI models. - Basic Account Information: (Only if provided) Email, subscription status. - No Sensitive Data: Synoppy does not collect or store personal messages, browsing history, or raw user inputs.
4. How We Use Your Information
We use your data to: - Train AI Models: Improve summary accuracy and AI performance. - Provide & Improve Services: Ensure Synoppy functions correctly. - Security & Fraud Detection: Prevent unauthorized access. - Legal Compliance: Meet regulatory requirements.
5. How We Protect Your Data
We use AES-256 encryption, secure cloud storage, and regular security audits to safeguard your data. User-generated summaries are anonymized before training to ensure privacy.
6. Your Rights (Based on Region)
Depending on your location, you have rights under different laws: - EU (GDPR): Right to access, correct, delete, restrict processing, data portability. - US (CCPA, California): Right to opt-out of data selling, request data access. - Canada (PIPEDA): Right to access, correct, delete personal data. - Brazil (LGPD): Right to revoke consent, access processing details. - India (DPDPB): Right to request data deletion, limit processing. - Australia (Privacy Act 1988): Right to access and control personal data. - South Africa (POPIA): Right to request data removal and transparency. - Singapore, Thailand, Malaysia, Philippines (PDPA): Rights over personal data processing. - Japan (APPI): Right to request data disclosure and limit use. - China (PIPL): Strict control over personal data transfers outside China. - UAE Data Protection Law: Protection against misuse of data in UAE. - New Zealand Privacy Act: Right to request personal data copies and deletion. You can exercise these rights by contacting support@synoppy.com.
7. Data Retention Policy
Synoppy only retains user-generated summaries for AI training. If you delete your account, all summaries linked to you are erased permanently.
8. Cross-Border Data Transfers
Your data may be stored outside your country. We ensure all international transfers comply with data protection regulations.
9. Cookies & Tracking
We use cookies and tracking tools for analytics. You can manage cookie preferences in browser settings.
10. Privacy for Children
Synoppy does not collect data from children under 13 years old (US, EU) or 18 years old (India, China). If you believe a child’s data was collected, contact us for immediate removal.
11. Legal Disclosures & Law Enforcement
We do not share your personal data unless legally required. If requested by government agencies, we comply only with valid legal procedures.
13. How to Delete Your Data
You can request permanent deletion of your data at any time by emailing support@synoppy.com. Once deleted, your data cannot be recovered.
14. Changes to This Policy
We may update this Privacy Policy periodically. Major updates will be communicated via email or app notifications.