Frequently Asked Questions

You can install Synoppy CLI using npm with the command: `npm install -g @synoppy/cli`. Alternatively, use yarn: `yarn global add @synoppy/cli`. After installation, run `synoppy login` to authenticate.

Yes! When you sign up, you get a 5-day free trial with access to all features including DeepSeek and Claude models. No credit card required to start.

Synoppy supports multiple AI models: DeepSeek V3 (most affordable), Gemini 3 Flash & 3.1 Flash-Lite (fast & budget-friendly), Claude Haiku 4.5 (fast), Claude Sonnet 4.5 & 4.6 (balanced), Claude Opus 4.5 & 4.6 (most capable — Pro and above), and Gemini 3.1 Pro. 1M context models are available on Pro+ and above. Switch models anytime with `/model`.

No. Your code is sent to AI models for processing but is never permanently stored. We only retain anonymous usage statistics to improve the service. Your proprietary code remains yours.

Try these steps: 1) Check your internet connection, 2) Switch to a faster model like Haiku, 3) Clear the cache with `synoppy config --clear-cache`, 4) Update to the latest version with `npm update -g @synoppy/cli`.