Privacy Policy
Last updated: January 2026
Overview
At Synoppy, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data. We are committed to being transparent about our data practices.
Information We Collect
Account Information
When you create an account, we collect your email address and name. If you sign up through GitHub or Google, we receive basic profile information from those services.
Usage Data
We collect anonymous usage statistics to improve our service, including feature usage, error logs, and performance metrics. This data cannot be used to identify individual users.
Code Data
When you use Synoppy CLI, code snippets are sent to our AI models for processing. We do not store your code after the request is complete. Your proprietary code remains yours.
How We Use Your Information
- To provide and maintain our Service
- To authenticate your CLI sessions
- To send important updates and notifications
- To improve our AI models and user experience
- To respond to support requests
- To comply with legal obligations
Data Security
We implement industry-standard security measures to protect your data. All data in transit is encrypted using TLS. Access to user data is restricted to authorized personnel only. We regularly audit our security practices.
Third-Party Services
We use the following third-party services:
- Supabase for authentication and database
- Anthropic (Claude), Google (Gemini), and DeepSeek for AI model inference
- Polar.sh for subscription billing and payments
- Analytics services for usage statistics
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Export your data in a portable format
- Opt out of marketing communications
Cookies
We use essential cookies for authentication and session management. We do not use tracking cookies for advertising purposes. You can manage cookie preferences in your browser settings.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of significant changes via email or in-app notification. Your continued use of the Service after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or want to exercise your data rights, please contact us at support@synoppy.com